Reviews new business submissions, determines acceptability/ insurability and prepares premium quotations and proposals.
Reviews new business applications, determines insurability, develops appropriate premium and issues insurance binders to applicants, their employees or insurance representatives.
Presents quotations/proposals to policyholders, their employees or insurance representatives.
Maintains active liaison with assigned accounts.
Researches emerging underwriting issues, reviews alternative solutions and develops underwriting position papers.
Determines appropriate response to customer inquiries to assure maximum policyholder satisfaction and communicates response directly with policyholders, their employees or insurance representatives.
Assures optimal customer service rendered with each policyholder contact.
Represents and markets ISMIE Mutual at Outreach presentations.
Maintains electronic/paper files for assigned accounts in good and businesslike condition.
Additional responsibilities as required.
Internal Contacts:
File Services, Claims, Finance, Risk Management, Information Systems, and Membership.
External Contacts:
Physicians and their office staff or insurance representatives, other insurance carriers, hospitals, law firms and agents/brokers.
Essential Physical Requirements of Position:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Close visual acuity to read extensive amounts of written information in a standard font for an extended period of time;
Ability to view and read from computer screens, telephone screens and printed materials;
Ability to receive detailed information through oral communication;
Ability to communicate verbally, convey and express complex and detailed ideas, information and instructions to others clearly, accurately, and effectively in person and via telephone;
Ability to operate a keyboard, computer and computing device;
Ability to analyze data and information;
Ability to participate in presentations and meetings;
Ability to move about to accomplish tasks, attend meetings and scheduled events
Desirable Qualifications and Experience:
Bachelor’s degree or equivalent work experience. Insurance or medical background required; experience in professional liability desirable. INS, CPCU, RPLU desirable. Excellent oral and written communication skills together with strong analytical skills required. Word processing/spreadsheet required. Mathematical skills and use of calculator necessary. Professional and service oriented individual. Ability to work and cope in a high pressure, sometimes stressful job. Must enjoy fast-paced environment. .
Please submit cover letter with salary requirement and your complete resume.
With over 45 years of experience, ISMIE has become an innovative leader in healthcare practice insurance to adapt to the demands of a changing healthcare industry.
Dedicated healthcare professionals founded ISMIE to protect their freedom to practice without the fear and constraints of medical liability litigation.
Today, ISMIE is a policyholder-owned national carrier, providing superior insurance protection and excellent value to healthcare professionals across all practice settings.
We offer:
•Flexible coverage solutions in all 50 states, Washington, D.C. and the U.S. Virgin Islands.
•Incomparable claims services.
•Winning defense teams.
•Personalized risk management.
We help today’s healthcare professionals focus on the main reason they entered the field: to provide the best patient care possible.
ISMIE has earned a nationwide reputation as an innovator in medical professional liability coverage – and now we serve a national audience.
We are always innovating. Our broad product offering, one of the largest in the industry, ensures that policyholders' needs are always met. Our unparalleled service philosophy – built by and for healthcare professionals – underscores a... team-based approach to the defense of claims, giving policyholders confidence and comfort at every step of the process. We have built our reputation on the highest standards of quality and value for our clients, and we make it our business to continually raise those standards.
One thing has never changed – ISMIE’s pledge to present a strategic, vigorous defense for every claim. Our reputation for standing by our policyholders and provides peace of mind even in the most litigious environments in the country.
Our Passion Protects Yours®
Statement on Community Involvement:
At the highest level, ISMIE supports, advocates for, and protects physicians and all they do to provide care in the community. We also work to promote the physician-patient relationship, educate the public on a wide variety of healthcare issues, and otherwise improve the health of our patients; we do this through legislative and regulatory advocacy, media campaigns and public service announcements, and other means.
ISMIE also takes direct action through our staff to improve the communities where we live and work. The company encourages and supports employees involved in health-related community charity efforts (e.g. a run/walk to raise funds for cancer research). ISMIE also sponsors and coordinates employee volunteer opportunities such as preparing boxes for a local food pantry.
